Seasonal Update: It is possible to experience an additional delay of 1-2 weeks due to manufacturing adjustments and peak season. We are working on it; if you have a pressing deadline, please select a rush order, give us a deadline in advance, or order.
Rover Jackets offers worldwide shipping using USPS, FedEx EX, DHL, or CANADA POST. For web orders, delivery to the USA and Canada is free.
Please give Rover Jackets the proper amount of time before emailing for order tracking.
We ship in well-packed mailer bags to keep the cost of international shipping low and the price for you, well-packed stomer.
Please note not to use deep-cutting sharp objects when opening our parcels to avoid damage.
We don't deliver to Post Office Boxes, certain hotels on army bases, or goods forwarders. Please contact in touch with us if you need assistance while on an army base.
To obtain your jacket as soon as possible, we ship your package from one of our three locations.
We have no control over import taxes, which can change depending on your nation's regulations. To make your product as quickly as possible, we ship in the best way conceivable.
Due to processing times, we may need more time to deliver some designs because they are special requirements.
Customers are held responsible, and no free replacement will be provided if they decline delivery or pick up of their package and it is later negligently abandoned, damaged, misplaced, or returned to the sender. Our shipping companies will send you tracking information through text message or email, and we will try our best to get in touch with you if there are any problems with the delivery of your package. Your specified mailing address's safety on the premises is not the responsibility of Rover Jackets.
A specialized tailor is needed to produce a body for your pattern in custom-sized tailoring. The typical time for custom is between 1-2 months, depending on the season. Based on the nature of the service at the moment, updates for this service are not as predictable.
Shipping charges for expedited purchases are not refundable because they are instantly processed and fulfilled.
Once the package has been dispatched, shipping expenses for ordinary purchases are not refundable. For shipping charges, a standard value of 29.99 or more is used. Hawaii, Alaska, and Puerto Rico may not be considered free shipping. Although Rover Jacket can ask for additional money for remote regions or because shipping company prices have increased, our prices will continue to stay the same.