Rover Jacket respects your privacy and is committed to protecting it.

This policy outlines the terms on which we will process any personal information you give us or that we acquire from you. It also references our website terms and any other documents to which it may be linked. For further information on our policies and practices surrounding your data and how we will handle it, please read the following carefully. You agree to and accept the practices outlined in this policy.

Information we may collect from you

The following data may be collected and processed about you:

  • Information you give us. You can provide us with information about you by completing forms on our website or by contacting us by phone, email, or another method. This includes details you give us when you register to use our site, sign up for our service, search for a product, order it from us, chat with a live operator, subscribe to our newsletter, post a review, participate in a contest, promotion, or survey, and when you report a problem with our site. Your name, address, phone number, email address, date of birth, gender, height, and weight, as well as your financial and credit card information, may all be included in the data you give us.
  • Information we collect about you. Each time you visit our site, we may automatically collect the following information:
  • Technical data, such as the Internet protocol (IP) address used to connect your computer to the Internet, login information, the kind and version of your browser, the time zone you are in, the types and versions of your browser plug-ins, and the operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); items you viewed or searched for; page response times, download errors, average time spent on particular pages; information relating to how you used our customer service phone number; and any page interaction information (such as scrolling, clicks, and mouse-overs).
  • Information we receive from other sources. We may obtain information about you from third parties with whom we have a close working relationship (such as business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, and search information providers).


Cookies are used on our website to separate you from other visitors. This enables us to make improvements to our website and to give you a positive browsing experience.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • To fulfill our duties resulting from any contracts we may have with you and to give you the data, items, and services you request from us;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • To notify you about products or services we believe you might find interesting, or to allow carefully chosen third parties to do so. If you are already a customer, we will only use electronic methods (email or SMS) to get in touch with you if we have information about products and services that were the subject of a previous sale or sale talks with you. If you are a new customer and we allow specific third parties to use your data, only if you have given us or them permission will we (or they) contact you electronically. 
  • Please check the appropriate box on the form on which we collect your data (the order form) if you do not want us to use your data in this manner or to share your information with third parties for marketing reasons.
  • You and your computer will benefit from the most effective presentation of content from our site.

Information we collect about you. We will use this information:

  • For internal use, such as troubleshooting, data analysis, testing, research, statistical analysis, and survey purposes, as well as for site administration;
  • To enhance our website so that material is shown for you and your computer in the best way possible;
  • To allow you to participate in interactive features of our service when you choose to do so;
  • As part of our efforts to keep our site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • To provide advice and recommendations about products and services that might be of interest to you and other site visitors.

Information we receive from other sources. We might combine this data with the data you give us and the data we have already gathered about you. Depending on the kinds of information we receive, we might utilize both this information and the combined information for the objectives outlined above.

Disclosure of your information

By the Canada Privacy Act of 1983, we may disclose your personal information to any member of our group, which includes our subsidiaries, our ultimate holding company, and its subsidiaries.

We may share your information with selected third parties including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal information to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets.
  • If Rover Jackets or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your data to comply with any legal obligation, or to enforce or apply our website's terms of use or terms and conditions for sale and other agreements, or to protect the rights, property, or safety of Rover Jackets, our customers, or others.

Where we store your data

We reserve the right to transmit and store your data outside of the European Economic Area (EEA), Canada, or the United States. Additionally, it might be processed by personnel from us or one of our suppliers working outside of those regions. These employees may be responsible for completing your order, processing your payment information, and offering support services, among other things. You consent to this transfer, storing, or processing by providing your data. We will take all reasonable measures required to guarantee that your data is handled securely and by this privacy statement.

We store all the data you give us on our secure servers. Using SSL technology, all payment transactions will be encrypted. You are in charge of maintaining the confidentiality of any password we have provided you (or that you have chosen) to access particular areas of our website. We kindly ask you not to divulge your password to anyone.

Unfortunately, there are security gaps in data transfer through the Internet. Although we'll try our best to safeguard your information, we cannot ensure the security of any information you communicate to our site; as a result, any such transfer is done at your own risk. Once we obtain your information, we will endeavor to prevent unauthorized access by following stringent protocols and utilizing security features.

Your rights

You have the right to request that your data not be processed for marketing purposes. If we intend to use your data for such purposes or if we intend to disclose your information to any third party for such reasons, we will typically let you know (before collecting your data). When filling out the forms we use to collect your data, you have the option to tick certain boxes to exercise your right to object to such processing. Additionally, you can make use of your rights at any time by writing to us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any future modifications to our privacy statement will be posted on this page and, if necessary, informed to you by email. Please return often to observe any updates or modifications to our privacy statement.


Contact us by email at or by mail at the address listed below if you would like more information about our privacy practices, have concerns, or would like to file a complaint.